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Contact Frame Your Pets

Questions about a portrait, a preview or an order? Email us or use the form below and a real person will reply within one business day.

How to reach us

  • Business: Frame Your Pets (frameyourpets.com)
  • Email: hello@frameyourpets.com
  • Location: Glendora, California, USA. We are an online shop, so there is no walk-in store.
  • Reply time: within one business day

Help with an order

Please include your order number (it is in your confirmation email). If your portrait arrived damaged, has a printing error on our side, or never arrived, contact us within 7 days of delivery with a photo and we will replace it or refund you. Because every portrait is made to order, we cannot accept returns for a change of mind. Full details: shipping,refunds and returns, privacy and terms. You can also read about us.

Get in touch

We'd Love to Hear From You

Questions about a portrait, an order, or anything else — send us a message and we'll reply within one business day.

Prefer email?

hello@frameyourpets.com

Mon–Fri, 9am–6pm EST